“I have known the Gerlocks for over 30 years and their work ethic has been consistent throughout. Their dedication to their clients is unsurpassed and they always go that extra mile. They have the knowledge, experience, know how to always get the best price for their clients. I recently used them and they came through, as expected. They are, in my view, the best in the business.”
– Marcy Segal
“Our sales journey with the Gerlock team began a couple of years prior to selling.
My husband and I purchased a pre construction condominium to downsize into and we immediately reached out to the Gerlocks to begin planning for an optimum sale that we were willing to engage in and have an interim move in order to do our best on our sale and relieve pressure on trying to time the transition.
As we saw construction progressing and felt confident that we were nearing our last year of waiting we got serious about planning the sale.
The Gerlocks advised us on what in their experience would be a good time to market the house, as it turned out, they were spot on.
In addition, being in a house that was well maintained but not completely up to date, the Gerlocks advised us on what would be important to update or upgrade prior to marketing the house. They then brought professionals through who could manage these details for us. I have to say that this really made the process simple for us. We didnt have to think about what to focus on. They took this off our heads with their years of professional experience and wealth of contacts. In addition, anyone they brought to us was a pleasure to deal with, handled our needs easily and on time. It can be a very stressful process and having the Gerlocks on the task took an immense amount of stress and pressure off of us.
Finally, the staging. The Gerlocks brought a stager into our house to decide what areas could be improved in order to show off the details of the home the best and what areas needed to be decluttered. I cannot stress enough how important this part of the process was. I could not have imagined how my home, which I thought was the most beautiful home for many years ,was very simply transformed to its best . Along with the expert photography, The Gerlocks positioned our home well for the sale process.
Once our home went on the market, the Gerlocks handled every detail and all we had to do is sit back and wait for the offer process which they handled very professionally and without any stress to us.
Honestly, from beginning to end, with all the details involved, preparing the house, planning the timing, marketing and sale, the Gerlock team handled everything professionally and completely and made the process incredibly smooth for us and of course we feel we had a very successful sale process and result.
We highly recommend the Gerlock team for any and all Real Estate needs. Their experience, kindness, supportiveness are second to none.”
– Bonnie Goldmacher
“I recently had the privilege of working with Steve and Sheila Gerlock to sell my house. Selling your home and moving is extremely stressful and Steve and Sheila went out of their way to make the process as easy as possible for me. From providing suggestions on staging to resources for selling, packing and moving, Steve and Sheila were there for me. At no time did I feel pressured to do anything that I wasn’t totally comfortable with. My house sold quickly yielding the price that I wanted. I chose the Gerlock’s because of their stellar track record in my neighbourhood and am very grateful that I did. I would highly recommend them to anyone looking to sell their house.”
– Karyn Drewnowsky
“I want to personally thank Sheila and Steve Gerlock for the exceptional care and support they gave me during the sale of my home which took six days. From non-stop appointments to a very successful open house. They also helped me find a condo to purchase.
I cannot thank you enough for being by my side during this stressful time in my life. I would not hesitate to recommend them to people who are thinking of selling their home or of buying a condo.”
– Marilyn Abram
“3 years ago I made a decision to sell my house. I also made the wrong choice in my real estate agent. It was not a great market back then for selling and I did not feel like I was getting any extra effort put in. I decided to switch agents. I knew Sheila and Steve Gerlock from the neighbourhood. We were not friends but acquaintances and I knew they had a great reputation as real estate agents. I switched. It did not sell overnight however, I was given good advice about making it look better which I followed. It did sell and I was very happy. My plan was to rent. Most agents do not like doing rentals and with the first agent I had, I was told that there would be no help with a rental. However, not the case with Sheila and Steve. Sheila spent a lot of time going to different places with me. There was also a death in their immediate family at the time. They had enough people in their organization to help out since I had a deadline and their business continued. Sheila found me the most unbelievable rental unit. At that time, the market was not great and my landlord was trying to sell and couldn’t. So he decided to rent. It was a brand new home, never lived in. I had never lived in a brand new home before so I was ecstatic. I lived in this great place for just over two years and wanted to renew my lease once again. The market was going crazy and my landlord told me he wanted to sell. I was mortified and the thought of moving again was extremely stressful. I was planning to rent once again and I know there is just not a lot of money in renting for a real estate agent. I called Sheila and gave her an out as I didn’t want her to spend her time looking for rentals for me. My son had a few friends who had just become agents and they would be happy to help. Sheila told me, don’t be ridiculous, I am going to help you find your next rental. And once again, she took me to many places. And then, I did the math and decided to buy again. Which I did. I am in my forever home and I am so, so happy. I hope to never move again. Nobody can kick me out of my own home. I could not be here without the help of Sheila and Steve and although we did not start off as friends, we now are. It has been a wonderful journey with them.”
– Mindy B.
“Dear Leslie, You have been beyond words can describe in supporting me along this journey. Regardless the obstacle you were there with a comforting word while you busily figured out a solution. I truly could not have done this without you. Words cannot express my gratitude. You have gone above and beyond your job as a realtor. I appreciate you and all your support. Please know that I will be endorsing your amazing work whenever I get the opportunity. Thank you so very much. All the best!”
– S. McKenzie
“Gerlock Real Estate Group assisted me with the sale of my home, lease of a temporary residence and purchase of a new home – all within one year. I have had many encounters with realtors in the past, but this was the best, most professional experience I have ever had to date, bar none. Steve, Sheila and the team are strategic, personable and have great instincts. They fully understood my needs and preferences, which resulted in me doing exceptionally well on all fronts. My home sold in two days almost 18% over asking, and I leased a beautiful transition home while the Gerlock team found the home of my dreams that they negotiated a great deal on. I couldn’t be more pleased with the outcome of my transactions, and highly recommend this team to anyone who has real estate needs in the GTA.”
“Steve and Sheila were fantastic with helping me find my newly purchased condo and for finding me a great tenant for my other condo. They are extremely professional and handled everything for me so smoothly from A to Z, to get both of my transactions completed. I would highly recommend them!
Thank you again guys!!”
– Jamie F.
“Dear Leslie, You have been beyond words can describe in supporting me along this journey. Regardless the obstacle you were there with a comforting word while you busily figured out a solution. I truly could not have done this without you. Words cannot express my gratitude. You have gone above and beyond your job as a realtor. I appreciate you and all your support. Please know that I will be endorsing your amazing work whenever I get the opportunity. Thank you so very much. All the best!”
– S. McKenzie
“To Whom It May Concern,
I am writing this letter of reference for the Steve Gerlock Team of Realtors of Royal LePage. I was fortunate enough to have them representing me, as I purchased a house and sold my former home.
In January, I noticed that a bungalow on my street was for sale. I had been interested in the bungalows and considered them an excellent alternative to condo living. I contacted the listing realtor to no avail. I mentioned this to Sheila, who asked me if I wanted to see it. Within two hours, Sheila, Steve, and I were in the house. By the following day, the house was mine.
Subsequently, we listed my house, prepared it for viewing, and began the process of selling. Within ten days, my house was sold.
Sheila, Steve, Matthew, and Leslie were always available to answer questions, support me through the process, provide advice, and keep me calm! They were professional, respectful, and extremely helpful.
I am able to recommend the Gerlock Team without any reservations.
– Margaret Simmons
I want to take the time to thank you and your team for helping us out in a difficult situation. When my mother had aged to the point when we needed to help her sell her condominium, and move her into a retirement home, you stood above the other agents we met with.
Your professionalism, sensitivity, respect and patience throughout the whole process of listing, photographing her condo, showings and selling were above our expectations. My mother, as well as I and my family, felt very comfortable with you and your team. Your honesty, professional excellence and positive attitude made the whole selling experience much easier to go through than we had originally dreaded.
Thank you again,”
“Thank you Steve (and your wonderful team) for all your efforts in the sale of my condo.
You made many promises, and, you delivered or exceeded on each one. You were professional, polite, efficient and calm. It was a very stressful time for me and your calm, positive attitude helped reduce the stress. You patiently answered each of my questions, explained the process and the details clearly and completely. I loved the regular status updates. You either answered your phone, or, if I got your machine, you called back within minutes. The ad photos were lovely. And on top of all that, you sold the unit in just a few days, while other units in the building had been for sale for months.
I would have no hesitation in recommending your services. Your entire team goes the extra mile. Thank you, very, very much. I know you and your team have my back, and I’m very grateful. ”
“Dear Sheila and Steve, You guys are a super couple! Steve, Thanks so much for the time and patience you showed me during a very trying time. I appreciate everything you did for me. I miss you and Sheila always smiling. It is so positive. You gave me a lot of strength….”
We’re slowly getting settled in and I just wanted to take a few minutes to thank you both so very much for everything over the last few months.
We feel incredibly lucky that we connected with you both. You made this entire process an enjoyable experience and we always knew you were in our corner. We also couldn’t be happier with Howard and appreciate you for recommending him.
Anyway, I don’t want to take up too much of your time, just know that we’re thrilled with our new home and if you need anything at all, please don’t hesitate to ask. You’ll be the first names we recommend to anyone we know looking to move and I hope you don’t mind terribly if we call you in ten years or so when we’re ready to do this all over again.
Wishing you both nothing but the best and again thank you so much.”
– N. Gouveia
“She “does” floors and windows. She “delivers” furniture and sets it up no charge. If you don’t have a broom, she “builds” one on the spot. She tidies towels, and fluffs and arranges pillows. She can eyeball the hanging of pictures (without a level).
She gets down on her hands and knees to clean behind refrigerators. She organizes bookshelves, and cleans up afterward. She leaves places spotless!
A dream of a cleaning lady +++, right??
WRONG! She’s a real estate broker! She’s MY real estate broker, and now team mate extraordinaire! Huge thank you to Leslie Tokayer for going above and beyond today during the staging of a very special client’s condo. I want the world to recognize the difference between an ordinary broker and an outstanding broker.
– D. Lewi
“This spring I decided that the time had arrived for me to sell my home. I wanted to downsize and move into the city. I know that selling my home is a very big financial transaction; therefore I wanted an agent that was familiar with my area and was recommended by someone I knew. Steve Gerlock sold my neighbour’s home and she was pleased with his service and the amount of money that her property generated. On her recommendation and his presentation, I decided to sign on with him. He is very knowledgeable, honest and went the extra mile to firm up the best offer. He also had helpful suggestions to make my home more appealing before it went on the market.
The house went up for sale on April 25, 2015 and sold on May 4, 2015. Steve made sure that the property was a well advertised and he arranged separate open houses for agents and the public. He had a complete on line presence for my property and the MLS listing included pictures and a video. During the offer review process Steve was very professional. His knowledge and insights helped me to choose the most advantageous offer. My house sold for well over the asking price. I would recommend Steve Gerlock to anyone who is looking for a committed professional who can provide both service and results.”
– Marina Di Francesco
“We wanted to express our thanks to Leslie Tokayer and Steve Gerlock of the Gerlock Team for helping us to recently sell a property in the GTA. From the outset, Leslie and Steve guided us through the process, regularly communicating with us, advising us, and keeping us appraised of all developments in the process of listing, marketing, negotiating and firming up the sale of the property.
Working with the resources of the Gerlock Team, Leslie and Steve made us feel that we were in good hands. We were not disappointed.
We have no hesitation in whole-heartedly recommending Leslie, Steve and the Gerlock Team for one’s real estate needs.”
– Helene Brodziak & Jack Kugelmass
“The last step in my journey was completed today. I can not thank Steve and Sheila enough for helping me find the perfect home for Andrew, Kona and I. Steve you are the most professional compassionate agent out there. You helped me with every step involved in selling and buying my home. The process took 2 years and I think we saw literally 50-75 potential homes. People say you shouldn’t do business with friends, not true. Steve treats all his clients the same way he treats his friends. He goes above and beyond and I think some days I called him 10 times a day. We had many challenges along the way and he found a way to solve them all. He always reassured me I would find the perfect home. Sheila helped me so much and ran the only open house at our old house and because of her great skills we received offers from that open house. Matthew you were so much fun to go see properties with. You are going to be as successful as your dad for sure. Leslie, thank you for trying so hard to find me the perfect place and while Steve was on vacay you were willing on your X-mas break with sick kids to make time for me to show me condos. Boy did you and I know this one was the right one when we walked in! Steve was amazing at thinking outside of the box and we were able to move in a week before closing to ensure Andrew had the smoothest transition possible. It worked!”
– Anita Rosenberg
“This letter is sent to you in appreciation for the successful sale of our apartment.
After having no success selling our apartment, we are grateful to have met Steve Gerlock. There was a comfort zone to his personality and he presented himself in a professional calm manner. As a second experience, we were extremely anxious going into selling process again, but Steve turned our second experience into extremely pleasant. The biggest difference is that steve really care. He is so hands on and he shows us result fast. Steve was an absolute pleasure to work with. He made the process of selling our home painless, which was wonderful!
We would like to take this opportunity to appreciate steve for the successful sale of our apartment. Sincerely we wish you all the success in the future. We are pleased to recommend Steve Gerlock without hesitation.”
– Sara Nabipour and Firas Kofahi
“Steve, I am too hyper to sleep.
We want to thank you again. You worked hard on our behalf and you did a wonderful job!
Thank you for using such good strategy . It worked so well. You are a true professional and tops in your field.
You said the perfect word when you said this is bittersweet. I know you understand first hand what we are going through. I am just putting one foot in front of the other . Knowing we could trust you with something so important helped us feel much better .Thank you from the bottom our our hearts for working so sensitively on my parent’s behalf.
Good luck to Matthew and best wishes to Sheila as we walk down a similar path at the same time.
I will be in touch with you with more details later today or tomorrow.
Have a good night.
– Judy and Sam
“Nine years ago we bought our first home with Leslie. We didn’t get a chance to know her very well since we bought on the first day out but she negotiated a great deal for us. That’s why when we were ready to up size we immediately contacted her, not bothering to consider any other agents. This time we spent more time together and found Leslie to be great to work with. She is super accessible, quickly responding to questions/concerns via email, text message or phone. She was able to get us into see properties within our limited time constraints due to work responsibilities and schedules of 2 small children. She didn’t mind meeting at our home after they were in bed or taking us separately to see properties which was super helpful. She always gave honest feedback pointing out potential concerns and/or positives about properties but respected our opinions. When we were ready to put in an offer her many years of experience definitely paid off. She knows how to play the game and was able to secure the house for us even against other bidders. A huge feat in today’s market.
As soon as we bought she helped us to quickly change gears and focus on selling our home. She had great suggestions and ideas with respect to the property and was able to get the house sold immediately. With 5 offers we were so happy to get over asking and a record price for a semi in our neighbourhood. Overall it was a great experience working with her. We would (and have) gladly recommend her to family and friends some of whom have bought multiple houses with Leslie.”
– Derek and Lisa Hunter
With the sale of my sister’s house at 561 Logan Avenue, I am very grateful for all the help, advice and assistance that you provided.
Your professionalism and understanding of customer needs has prompted me to write you this letter. I wish all of the people in your line of work have the same value as you. I wish you more success in the future, which I know you are and will.
Once again, thank you for everything. You were able to sell that house with unbelievable price. You even deliver a check to me personally.
I can’t ask for anything more.
Take care and regards to you and your family.
– Bal Torrano
“I have had the pleasure of working with the Steve Gerlock team on both a buy and a sale transaction. In what may be considered one of the tightest housing markets, Steve & Leslie expertly advised us on developing a winning strategy that helped us compete and win against multiple competitive bids for our dream home. On the sale side Steve & Leslie’s expert counsel resulted in a smooth , organized and successful sale process that exponential exceeded our financial expectations. I highly recommend Steve Gerlock & Leslie Tokayer and his team.”
– Kim Tabac & Amit Metser
“I have hired Steve and his team several times now, and each time I have been impressed with his patience, discretion and skills both helping me sell and buy homes.
In particular and most recently, in a low inventory market, Steve never gave up. His tolerance with me was high, as I continuously adjusted my requirements as we viewed close to 100 homes within a 3 month period. he never wavered, and never showed frustration with the situation or me.
Steve is a rarity in the Toronto Real Estate scene- genuinely concerned for his client and their needs and not just to make a sale. He is detail oriented as well as versatile, two characteristics not often found together.
Steve is always reachable and has excellent back up support any time of day or night. If you are selling and/or buying a home, I highly recommend Steve and his to you.”
– Susan Orenbach
“Steve Gerlock was extremely helpful in helping us sell our house. Because of his knowledge of the market and the area, our house sold in one week and we got the price we were expecting.”
– Jill & Sol Wein
“First of all we want to thank you very much for all of your efforts on the sale of our house. We got back a week ago and I have been inundated with work and haven’t had a chance to contact you yet.
It was great to have you help with all stuff that came up with us being absent vendors. You made the whole process virtually painless and seamless.
Your experience and professionalism made everything work well.
Should the question come up in the future as to who we would recommend as an agent it would definitely be you.
– Judi & Marty Adler
“Putting up your house up for sale can be a stressful time but my experience is truly worth sharing…………….
Steve Gerlock’s warm, down to earth approach instantly made me feel at ease.
His exact words were “I am here for you” and he truly was. My house was only up for sale for a few days because of Steve’s vast knowledge of the market combined with his genuine approach.
Through each step of the way Steve was there and for that I am ever grateful. I highly recommend Steve Gerlock from Royal Lepage Partners!”
– Frances Greenwald
“I am writing this to thank Steve for the recent sale of our home. We chose him as our agent based on two things. Firstly, he is a neighbor living up the street from us for the past 25+ years. Also, I have seen so many of his signs throughout Thornhill that I was confident of his knowledge of our neighborhood and figures that all these people that have used him as their agent for the past 30 years cant be wrong. I now know why is he so popular.!!!
This is the first home that I have ever sold and the process can definitely be stressful. Steve have been doing this for so many years that he is calm, supportive and encouraging throughout the entire process. He was professional during the offer process and in complete control of the situation.
Watching him negotiate and handle the process was like watching a well oiled machine at work.
Thanks Steve for getting us successfully through the process of selling our home. I will keep your beautiful feature sheet as a memory of the home that I enjoyed for almost 27 years.”
– Bill & Jodi Bernstein
“Sold In One Week. Thanks Steve! The Greatest!!!
– Debbie & Derik Abraham
I wanted to let you know about the experience that we had with working with Steve on the sale of my parents home.
From our first meeting Steve was very professional and caring and was a pleasure dealing with. This has been a very difficult time for us but dealing with Steve has made it very easy.
He was always there for any questions or concerns that we had , and the house was sold in 7 days. I would recommend Steve to any friends or family. Thank you once again Steve.”
– Eddie Apelowicz
“I wanted to complement Steve Gerlock on the job he did in selling my late mother’s house. Professional, courteous and experienced he made the process easy. His advice was honestly given and I appreciated his no pressure approach. I would definitely recommend his services to anyone looking to sell. Yours truly,”
– Brian Steele
I wanted to take the time to tell you what a wonderful experience I had working with Steve Gerlock. His care in the sale of my home, from the time it was listed until the time it was sold was most professional. Steve was on top of everything. Open houses, putting together a brochure with a professional photographer and follow ups with potential purchasers. All this made life easier and relieved the stress that comes with selling a home for me and my family. My home was sold in 8 days!
When it came time to purchase Steve educated me in the beginning of what the market was like, price points and areas to live. I came to a decision with his help after looking at numerous homes and got exactly what I was looking for.
It is with great pleasure that I will recommend to family and friends who are selling or buying to give Steve a call. ”
– Sheryl Simon
“You may be aware that the above sale has now closed. We wanted to inform you that Mr. Steve Gerlock who handled the transaction did so in a manner that was exemplary. There were several issues involved that were dealt with by Mr. Gerlock promptly, and which demonstrated to our satisfaction the highest degree of professionalism required to accomplish the desired result. We would certainly have no hesitation in recommending his service. ”
– Tom and Pat Tucker
“Hello Allan Kroch,
I am writing this note to complement Steve Gerlock and your company. Steve was instrumental in the recent purchase of our condo and the sale of our home. Steve is very professional, hard working, courteous and a pleasure to deal with. I would be happy to recommend Steve should I know of anyone wishing to buy or sell a property.
Thank you, ”
– Paula and Harvey Akman
We want to extend to you our appreciation for your diligence and good work you preformed on our behalf in allowing us to find the right place for our future abode. Well done.
As you now know, I was not at all to anxious to move from our house (a LARGE house) after thirty nine years. It was my castle. But I felt the inevitable; time to move on. Well its is now some four months since our move and our renovation of the condo.
I can’t believe it but I love it here. No, really, it’s a whole new life style. Go figure in my mid seventies and I’m now living a new lifestyle. And I don’t miss the house one iota; nada.
Now when we want to go somewhere we simply turn the key to lock the door and we don’t worry about uninvited guests; the security takes care of that, no worry about the house looking empty, no snow shoveling, no grass cutting, no leaves to rakes, no ants, no bugs or other strange looking animals lurking outside of my house.
As that great man once said (many times) Free – free at last.”
– Marvin and Ilse Litvack
“Good afternoon Al,
I just wanted to drop you this short note to tell you how pleased we were with the handling of the sale of my wife’s home by Steve and his team.
Steve took over the listing after a very frustrating, emotionally difficult 90 days with another agent and brokerage.
Steve’s calm professional approach ensured that our experience was without pressure or frustration.
And the best part was it sold with multiple offers within one week!
You must be very pleased to have him as part of your team.
– Eddie Pal
“Dear Steve & Leslie
Let me begin by taking this opportunity to say “Thank You”. Upon meeting with you both for the very first time, I knew you were the people required to carry out the sale of my property. With your business knowledge, confidence, expertise and professionalism, there was no one else I would rather be associated with.
Your results are a true testament to anyone seeking representation for the purchase and/or sale of their property.
Your team gave me the confidence needed in order to sell the property. The in house team provided me the guidance required to prepare the property for its debut, from a handyman to an initial/internal home inspection.
From Sale to Sold in 7 Days. What more can a client ask for? Always readily available, quick responses to comments and / or concerns, and of course, your commitment to the property from start to finish.
You are truly a “HOUSE SOLD” name, and I would highly recommend your services and team to anyone who is in search of RESULTS!
– I. Facchini
I would like to offer you some comments on our recent experience with your broker, Steve Gerlock. Steve Represented my sister and I this past winter on the sale of my late mother’s condominium in Thornhill.
Steve offered us excellent advice in urging us to list the property quickly to take advantage of the very positive market conditions, which we did. He then followed through with a determined and well executed sale, showing and bidding process which resulted in a sale of the property in barely a week at a premium price.
In addition to his professionalism, his personal handling of this situation at a difficult time for the family was exemplary.
I would certainly use Steve’s services again and I will recommend him to family and friends in the GTA.”
– Michael and Sheila Shain
“I would like to say that it was a very pleasant experience having met and work with Steve Gerlock.
He sold our house in a very professional manner and he is a very conscientious person whom I would recommend very highly.”
– Jack and Sara Delmar
We want to take the opportunity to express our gratitude for your services.
We want to thank you not only for helping us to sell our house successfully but also providing through your real estate broker in For Erie a professional real estate agent and caring person such as Victoria Morrissey who helped us find and negotiate the deal for us to buy a very nice property which we will call our new home in Crystal Beach, ON.
We have to admit that you and Royal LePage exceeded our expectations. With agents as professional as yourself and Victoria, selling or buying a property was not a headache, but a pleasant experience with great results.
Please accept our thanks and gratitude for all your hard work which helped us get the best price for our home.
We will definitely, without hesitation – recommend your services and your real estate company – Royal LePage to anyone who will ask us for a real estate agent to sell or buy a property knowing that our recommendation will satisfy even the most difficult clients.
Please pass our thanks and gratitude to your friend broker in Fort Erie – for all services that Victoria Morrissey provided to us which was instrumental in finding a property to purchase in Crystal Beach, ON.
Thanks again for everything.
– Ewa and Angelo
“Good Morning Mr. Kroach,
I would like to tell you that Steve has been excellent in the service he has provided us so far with the sale of my late father’s house.
He has been reliable and extremely helpful. We are very happy to have choosen him.”
– Nicky Fridman
“We have just wrapped up both the purchase of a new home and the sale of our current home with Leslie, and I would highly recommend her to my friends and family.
Leslie is a bright, caring, and honest agent who not only produced amazing results for us as both buyers and sellers, but helped us to understand the process and the market as well.
Leslie gave us candid opinions when we needed them, and helped us to outline our options and possible outcomes when we needed to make difficult decisions.
Leslie’s attention to detail impressed not only us, but also the other buyers, sellers and agents that we had to work with in this competitive market. We couldn’t be more pleased with our results and with the whole experience of finding our next home.
Thank you Leslie!”
– Bryan & Emily Evans
“Dear Mr. Kroch:
We would like you to know how much we appreciated the job Steve Gerlock did on the recent sale of our parents’ house. It was very difficult to sell the house that we grew up in and which holds such fond memories for us. Steve’s understanding and professional manner made the experience of selling our parents’ house comforting under the circumstances.
We would not hesitate to recommend him to family and friends for their real estate needs.
– Claire Aber and Gitta Freeman
“Dear Mr. Kroch,
As you are probably aware, Steven Gerlock was instrumental in the purchase of a condominium for me at Skymark II last month and he also sold my townhome this week. To this end, I wish to make you aware of the many positives that resulted in a most successful experience for me, the client.
Eleven years ago Steve had acted on my behalf in selling my detached home on Sunnycrest Road and finding and acquiring my present location. He used the internet to advertise my home and he worked hard to find the townhouse listing. Then he negotiated a suitable purchasing price for me. At no time was he ever less than professional, yet he maintained an awareness of my need to fell that I was a human being and not just a commission or just a numbered sale on a monthly tally. For 2 years I too had been involved in retail sales of a commodity, until I was able to return to my profession of teaching, so I am aware of the competition in selling. While he was dealing with me his calm demeanor made the search and negotiation processes proceed with a minimum of stress. In short, I had a positive experience!
During the intervening years, I received his newsletters, annual calendar, the current marketing tools he was using and an occasion visit. Last year I advised him that I was thinking of a move but, I was not quite ready and he respected my need for a little more time.
Steve was available on November 14th. The day I first met with him, we signed an agreement to list my townhouse, sell it and find a condominium with his help and acting as my representative. It was all done very professionally, using paperwork established by OREA and the Toronto Real Estate Board. In order to promote my property, Steven held an open house for agents on Friday, Dec. 2nd and an open house for perspective buyers on Sunday, Dec. 4th. To his credit, he handled both himself, although he could have given either to Sheila or Leslie. We had extremely good traffic. By Monday morning Steve had called all the agents himself to remind them of the registration bidding date and times.
When the time came, he had 3 offers for me! Steven had spent Monday afternoon negotiating the best possible offers with all 3 agents. I heard all offers via each of the agents and really there were no bad offers. Each of the bidding agents thanked him for his expertise, leadership and professionalism during the proceedings. We closed with a sum beyond my asking price! I had gotten everything I had wanted or needed, all with the support of Steve! To say I am delighted with the outcome would be an understatement!
Neighours are still talking about the expert sale of my home. Family members have congratulated me on the skill and amazing results of the agents efforts. It has been a pleasure to work with Steve and I look forward to continued success with the remainder of the transactions we have yet to complete.
– Bryna S. Kay, B.A., B.Ed., M. Ed
P.s. As you are aware, there has been an additional problem originating from another agent who has attempted to intimidate me. Once again Steve accessed his resources in an effort to help me deal with it successfully. I thank you as well for your input. It will be my pleasure to recommend Steven and your brokerage to any possible contacts that I may encounter in the future. You have met or exceeded any expectations that I might have had!”
– Bryna S. Kay
“I have known Steve for years, and have had the recent pleasure of working with him. He helped us through the difficult task of selling a family home that we lived in for 16 years, and buying a new home. Steve was very helpful, pleasant, responsive, knowledgeable, and kind. We could call him anytime, and he would actually check up on us to make sure everything was going well. Steve is truly a one of a kind Real Estate agent, and anyone who has the fortune to find him will understand what I mean.”
– Dr. J Habert
Thank you so much for making the sale of my home go as quickly and easily as possible. From the first meeting we had to discuss the list price, I felt completely comfortable with the price you suggested, knowing that you had properly researched what other homes had sold for in the area.
Your help to make my house in “open house” condition was much appreciated. Your attention down to the very last detail, no doubt, helped bring in 7 offers within the first week. I really didn’t expect that the house would sell for over-list price, but you made it happen! Thanks!
Now that I am settled in my new home, I hope to be here for a very long time, but when the time does come that we are ready to move once again, you can surely expect a call from us.
I would be more than happy to refer you to any friends, family, etc
– Laurie Blake
“Mr. Al Kroch,
As much as we complain when we are unhappy with a service, it’s also extremely important to acknowledge when we are indeed, thoroughly satisfied with the people we deal with on a professional level.
For the past few months I have had the pleasure of working with Steve Gerlock and his wife, and also business partner Leslie. Through the entire process of selling my home (an extremely difficult and emotional process as I’m sure you can attest too) I have never felt more comfortable or confident in an otherwise sensitive situation. In addition to the selling of my family home, Steve was given the pleasurable task of finding a new home for myself and two teenage sons, no small feat by any stretch. Once again, with the patience, fortitude and sense of humor that only an experienced veteran can accomplish, he stepped up to the plate and found us a beautiful home.
I would like to point out that I believe the bottom line is you have to trust the person/people you are dealing with as your type of business is extremely stressful, especially when peoples lives change so dramatically.
I would wholeheartedly recommend Steve and his team anytime to anyone who is looking to relocate with the least amount of pressure and stress.
I would like to thank Steve and his team for a job well done.”
– Robyn Marks
“Hello,If you are not aware, we had Steve Gerlock sell our house. We thought, at times it would not happen, but Steve’s optimistic attitude said it would happen. Steve, a pleasant, calm, gentleman who had many open houses for us, many follow-up phone calls did an excellent selling job for us.An asset from your company, well done. We were fortunate to have had him with us.Yours truly,”
– I. Lapidus
Congratulations on your fantastic year. You have achieved top producer status every year since 1981, a record very few agents in our industry could ever boast about. Your consistent sales production is testament to your commitment and professionalism in the real estate industry.
Steve, you provide a level of dedication and knowledge that is so rare in our industry and the reason why your business has been built on a steady flow of repeat and referral business. I have no doubts that your past expertise in the type of real estate market we are now experiencing, will prove to be a real benefit to those clients who choose to use your skills to help them buy and sell their house this year.
All the best of success
– Al Kroch, Broker of Record, Royal LePage Partners Realty
“I would like to express my gratitude and satisfaction regarding the service and professionalism of Real estate agents Steve Gerlock & Leslie Tokayer..
I was having some degree of difficulty selling my condominium in Thornhill.
I had hired Steve to help draw interest and bring people in to see my unit. Steve was completely thorough with the whole process from start to finish. His literature package for the property looked great. His negotiating skills were excellent, and in a short amount of time he had the property sold. What really impressed me was that he performed so well especially in these times, as we all know the housing market is in a downturn.
Again, my sincere appreciation for a job well done! “”
– Merrick Frieberg
“We recently listed and sold our home with your company. The Sales Representative overseeing our listing was Steve Gerlock.
I am writing to you to let you know that Steve provided us with excellent advice and service. He was able to make this an excellent experience for us despite the market conditions we were up against and the media hype about real estate values declining in Toronto. Steve remained confident throughout the process which allowed us to be confident that our home would sell in a reasonable time period. He also provided us with sound advice and direction.
We sold our house within one week of listing it! We were thrilled. Steve is always very professional and clearly a very experienced broker. He is even often recognized in this way by other real estate agents we meet in Thornhill.
We have used Steve over the past 16 years for all of our real estate transactions and regularly recommend him to friends and family which from my perspective is the highest recognition you can give someone.
Kindest regards, ”
– Viki Lazaris and Meni Tzanis
“To Al Kroch; This email is to inform you of our experience with one of your representatives, Steve Gerlock. Steve sold our house about three months ago and we recently moved into our new house, with the help of Steve again. Steve is a true professional and extremely good at his job. He was always punctual, polite and able to take a phone call. He was even apologetic about cancelling an appointment due to the unfortunate loss of his father, truly unnecessary, but shows his level of dedication to his clients. During our home inspection, Steve was there the entire 3 1/2 hours, where most other agents would have left after the inspector arrived and got settled; once again doing the little things beyond the minimum that customers notice. Steve was actually quite active in the inspection process, asking questions on our behalf and even was able to get the sellers to reduce their price to repair a minor deficiency. Overall, my wife and I were very satisfied with Steve as our real estate agent and would recommend him to anyone who is wanting to move. He is dedicated, hard-working and quickly establishes trust with his easy-going, soft-spoken demeanour. “”
– Shane Snider
“Dear Steve, We would like to take this opportunity to thank-you for helping us through the private sale of our home. When the purchasers decided to bow out, you netted us more money by listing and selling our home in 2 days. We will be more than happy to refer you to friends and acquaintances needing real estate services. Thanks again Steve. ”
– Gus and Maria Lippa
“Dear Mr. Kroach, I wanted to let you know that I was very satisfied with the efforts and the professionalism exhibited by Steven Gerlock in the recent and very immediate sale of my family home; specially since I live out of town and I don’t have the luxury of time to linger with an ongoing sale. We were somewhat overwhelmed by the Brokers who wanted to list our home, but my husband and myself were drawn to Steven and selected him because he exuded a sense of self confidence in a very patient and non-aggressive manner which made us feel very comfortable with him. Luck was on our side when the second potential buyers who came to the house on the day following the Brokers’ Open House wanted to put an offer on it. Throughout the two days of the negotiations including the House inspection, Steven was there giving me his expertise and advise and it really helped to close the deal, and I am very happy with the result. Sincerely, ”
– Nadine Greenstein
“Steve was referred to me by my cousin and friends. I was impressed with his level of integrity, expertise and professionalism. Steve made me feel comfortable and always seemed to have the answer to my numerous questions. My house was sold in a short period of time, which I know can be difficult in these uncertain economic times. I contribute this to Steve’s positive attitude and hard work. Steve ensured that I had an open house every Sunday as he never gave up. I know most agents don’t believe in doing open houses..But Steve does and that is why I will use him for my future needs and I will also refer him to my friends and family. Thank you, ”
– Mindy Benchetrit
“Thank-you very much for referring Steve Gerlock to my wife and me. This was a very traumatic move for my wife and I, as it was our home for over 43 years, but Steve was professional and courteous to us and answered all our questions promptly. We would recommend him to anyone who is thing of buying or selling real estate. Sincerely, ”
– Arthur and Edith Kogon
“What can I say? Steve is a “miracle worker” and that is what he is known as in our household. I asked him to keep his eyes and ears open as my children were looking for a house in the area near out house. Steve called me on a Friday, my wife, daughter and I saw the house on a Saturday, and the house was sold on Sunday. The transaction took approximately two hours from start to finish. That is really insane. The house never reached MLS and a sign never had time to go into the ground. If that’s not meeting the needs of a client, what is? He did not do a good job but an amazing job. He did do some misleading advertising though. When he sent around notices of what houses were sold in the area; he mentioned the house was sold in one day. He misled the Public. It was 2 Hours. My children are thrilled with the house and my wife and I are ecstatic that they are close to us. (And that we will be close to our future grandchild this summer, G-d willing) Steve has not only sold my children a home, but has helped in the dynamics of our family being able to achieve a great family lifestyle. For that we are all truly indebted to Steve. We thank you so much. ”
– David Fluss and Family
“Steve Gerlock was an excellent agent and was of invaluable help during the purchase of our new house, as well, as the sale of our current house. He provided excellent advice, was always available, and went far above and beyond the call of duty. He provided good counsel, without being too pushy and made sure he did his homework. He was patient and calming and made sure we felt comfortable with everything. I would absolutely recommend Steve to a family or friend. You would be in good hands. Steve, we wish you continued success. Yours Truly, ”
– Bernie Mayer and Andrea Plotnick
“Steve: You have now sold two substantial, high-end homes for me. I am not an easy client. My standards are exceedingly high as are my expectations of people. During the course of the two sales, both of which you ultimately sold on your own, with no other agent involved, the experience was full of highs and lows. The highs generally came when I left you to exercise your expertise, and the lows when I didn’t listen. Fortunately, you did. And I believe that beyond the good chemistry that we have as a selling “team”- it was ultimately your experience and ability to stay cool, yet very much on top of the situation at all times that closed both deals. In a industry fraught with all manner of characters, you have managed to rise above the chaos, and distinguish yourself as a true professional who is dedicated to his clients, I don’t think it ever took longer than two minutes for you to return a call. In the simplest of terms, Steve, you are what all agents should aspire to be. From my perspective, out of our 6-7 year professional association has come a friendship. How many clients can say that about their agents? How many clients are so delighted that they put signs on their lawn thanking their agent for a superb job, as I did?? Warning: You haven’t seen the last of me. Continued, well-deserved success, Steve.”
– Deborah Lewi
“Thank you so much for the welcome basket. That was so thoughtful of you! I really appreciate all the effort you put into helping me sell my house and purchase a new home. This is a made to order home for me- everything fit perfect- even the piano. I am so happy here, no regrets. I will definitely recommend you to friends. Wishing you the best.”
– Carol Oliver
“My wife and I were most pleased with the service Steve provided. We found him to be very positive, encouraging, and easy to relate to. We appreciated his professional advice and his friendly and efficient manner. Steve’s communication is excellent and we would recommend his services to any of our friends or relatives who plan to sell their homes.”
– Frank and Eleanor Addison
“We would like to extend our thanks and appreciation for Mr. Steve Gerlock’s outstanding services. He has been a loyal and reliable broker. We were very pleased with his commitment and hard work. Mr. Gerlock provided advertising and steadfast advice while we were in the process of selling our home. He showed kindness, patience, concern, and understanding when we were undecided in using a Real Estate Agent. We are very pleased with the closing deal. It was a great pleasure doing business with Mr. Gerlock and will consider him for any future endeavors. I would also like to take this opportunity to thank Leslie for all her work and support. She is a great asset to your company.”
– Mike and Rose Frassinelli
“Now that we have had a chance to settle into our new condo, we wanted to take this opportunity to thank you most sincerely for the expeditious handling of the sale of our home at 16 Renoak Drive in North York. It was based directly on your advice that we allowed you to list our home while we were still in Florida, as originally we wanted to do that when we returned in March. The house was sold in exactly three weeks for more than the asking price, prior to our return from down south, saving us the inconvenience of numerous showings. Your judgment of market timing along with a supreme effort made this possible, for which we offer our sincere thanks and, hopefully, many future referrals. Best wishes, ”
– Merle & Jerry Birnbaum
“Steve, thank you so much for the wonderful gift basket. What a nice surprise!!! Thanks again for all your help in selling our house so fast, who could imagine that our house would sell in one day. Steve you are the most honest, professional and dedicated real estate agent around. We have already recommended you to our friends. ”
– Melanie, Mitchell, Josh and Hailey Foreman
“Dear Al, Thank you for recommending Steve Gerlock to represent us in the sale of our home. He is a caring, professional and accommodating agent. He was sensitive to the fact that we have lived in our present home for 16 years and that I am very house-proud, and that I was reluctant to be selling. We are downsizing to a townhouse to have less responsibility so that we can travel more. Steve made the process very comfortable with his patience, humor and his dedication. He always promptly returned calls, answered our questions honestly and even directed us to a great real estate lawyer regarding a matter for my parents. We will not hesitate to call on him again for future guidance and assistance, and also will recommend him to anyone looking for a great agent. Sincerely, ”
– Bruce and Cheryl Cowie
“I am writing today to tell you how much we appreciated working with Steven Gerlock of Royal LePage, Steve sold my parents’ home last week after being listed for only 21 days. I must say that Steve is certainly a man of his word. When we listed the property with Steve he promised “open house” which he did for three consecutive weekends, and kept us abreast after each open house, we were always informed from Royal LePage when someone would be showing the house, as Steve had promised. No matter when or what time we placed a telephone call to him, he always was available to talk to us. I must say that Steve Gerlock is a very professional and respected individual who I feel did a wonderful job in handling our listing. Without hesitation, I would certainly recommend Steve to family and friends as a great real estate agent for any purchases and selling of property. We would like to thank Steve for all of his support, patience, and most of all his friendship during this time. Sincerely,”
– Marie and Leo Ceolin
“Dear Steve and Leslie, Thank you for the stress-free, speedy condo sale earlier this week. I was very happy to get so close to my asking price in such a short period of time. My condo was listed the day after Labour Day and I had a firm deal in my hand, conditions all waived, in ten days! I would happily recommend Royal LePage Partners Realty and the both of you to others. Thanks again, ”
– Brian Liddle
“Thanks for doing such a great job! Through all the complications’ we encountered, you acted in a most professional manner and steered us in the right direction. We hired you, never fired you, and will recommend you to others. Thanks for everything.”
– Tina and Derek Greenberg
“Just wanted you to know that we were delighted with all of the services Steve Gerlock provided. He has a very cool, calm manner and is a great listener. He is trustworthy, sincere, and honest. Steve did everything we asked him to do! All questions were answer wisely. Always returned our calls quickly. Had an unusual technical question…he looked into it and got back to us within minutes. When we were looking for a home, he was able to group multiple showings in an organized manner. Steve took that extra step…viewed the homes before we did. Something that many agents don’t do. Also wanted you to know that we had a unique home that faced challenges, and yet Steve never lost faith. He was able to sell it! Appreciate the courteous manner of the office staff…and other agents we got to know from “Partners Realty” Wishing all the “Partners” the very best!”
– The Clauser’s
“Steve has handled three real estate transactions successfully for us doing the last two years. I can say unequivocally that he has conducted himself in a very professional and dedicated manner. I have no hesitations in recommending him.”
– Jim and Florence Gorden – Mazda Canada
“Steve Gerlock recently acted as our agent in the purchase of our home in Thornhill. We found Steve to be service-oriented, professional, honest and efficient throughout the process. He provided us with useful advice and counsel that made the purchase of the home as effortless as possible. He consistently followed up with answers to our questions and provided us with relevant references and materials. We would not hesitate to recommend Steve’s services in the purchase or sale of a property.”
– Peter Nicholson and Joanne Rider